Terms and conditions

These Terms and Conditions govern your use of the online gaming services provided by Oxibet Casino. By registering an account, depositing funds, placing wagers or otherwise using the site or services you accept and agree to be bound by these Terms and Conditions and any updates posted by Oxibet Casino. If you have questions or require assistance, contact our support team at [email protected].

1. Legal Status

1.1 License Number

Oxibet Casino operates under the Curaçao eGaming master e‑gaming licence commonly cited as 8048/JAZ. This licence permits the provision of remote casino and sportsbook services to international customers where local law allows.

1.2 Issuing Authority

The licence is issued and supervised under the Curaçao eGaming framework. Regulatory oversight is provided in accordance with the terms of that licence.

1.3 Jurisdiction

Oxibet Casino provides services to customers on a cross‑border basis under the regulatory framework applicable to its Curaçao eGaming licence. Use of the services is subject to the laws and regulations of the jurisdictions in which customers are resident.

1.4 Allowed to Operate in Canada

Oxibet Casino may accept players from Canada where local law permits play with foreign‑licensed operators. Canadian players use the services as an offshore offering and should ensure they comply with applicable provincial rules.

2. Registration and Login Process

2.1 Step-by-Step Process

1) Access the Oxibet Casino site on desktop or mobile and select “Register.”
2) Provide a valid email address, create a password, select your preferred currency (CAD recommended for Canadian players), and supply required personal details including full name and date of birth.
3) Confirm acceptance of these Terms and Conditions and that you meet the minimum legal gambling age in your jurisdiction.
4) Verify your email address or mobile number using the verification link or SMS code sent by Oxibet Casino.
5) Log in using your credentials, configure responsible gambling settings if desired, and make your first deposit to begin play.

2.2 Is KYC/ID Verification Required

KYC verification is required before significant withdrawals. Oxibet Casino will request government‑issued photo identification, proof of address (for example a recent utility bill or bank statement) and, where applicable, documentation evidencing the source or ownership of payment methods. Failure to provide requested documents may delay or prevent payments and may result in account restrictions.

2.3 Time to Activate Account

Accounts are typically active immediately after registration and successful email or SMS confirmation, permitting deposits and play. KYC review for withdrawals is completed as soon as practicable and commonly within a few hours to 24–72 hours depending on document quality and operational load.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

Registration requires that you are at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. Only one account is permitted per person, household, address, payment method, IP address or device unless expressly authorised. Multiple accounts, false information, or circumvention of restrictions may result in account suspension, forfeiture of bonuses and closure. Persons resident in restricted jurisdictions listed in these Terms are not permitted to register or play.

3. Games and Software Providers

3.1 Top Games

Oxibet Casino offers a variety of slot titles, progressive jackpots, table and live dealer games. Popular slot titles and live games are available in the game lobby and may vary over time. Availability of specific games depends on the providers integrated with the platform.

3.2 Software Providers

Games are supplied by a range of third‑party studios. Oxibet Casino lists available providers in its game lobby. All providers operate under their own licences and testing regimes; Oxibet Casino does not control provider certification processes but only supplies games that meet its integration and quality standards.

3.3 Total Game Count

The number and composition of games offered on the site may change. The game count is approximate and is updated as providers add or remove titles.

3.4 Game Categories

Game categories include, but are not limited to: online slots, Megaways and feature‑buy slots, progressive and fixed jackpot games, RNG table games (blackjack, roulette, baccarat), live dealer rooms, video poker and instant‑win games.

3.5 Provider Licensing & Provably Fair

Oxibet Casino relies on its content providers’ certification and testing from independent laboratories. Games provided through the platform are subject to the providers’ RNG and fairness audits. Oxibet Casino does not represent that games employ blockchain‑based provably fair systems unless expressly stated in relation to a specific game.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

Welcome bonuses, when offered, are described on the Promotions page and in the cashier. Typical welcome offers include deposit matches and free spins. Exact amounts, percentages, eligible games and qualifying deposits are specified with each promotion.

4.2 Welcome offers specific to Canada

Where advertised, Canada‑targeted promotions will display amounts in CAD and clarify qualifying methods and applicable terms for Canadian players. Availability may change by market and at Oxibet Casino’s discretion.

4.3 Process of activation for Welcome Bonus

To claim a welcome bonus you must register, select the advertised currency and follow the stated opt‑in process, which may include entering a promo code at deposit. Minimum deposit thresholds for bonuses are stated in the promotion terms. Failure to follow activation steps may disqualify the bonus.

4.4 Wagering Requirements

Wagering requirements for deposit bonuses are stated with each offer and commonly range from 35x to 40x the bonus amount. Free‑spin winnings typically carry separate rollover requirements, often lower than deposit bonuses. Contribution rates for different games vary; slots commonly count 100% while table games and live dealer contributions are reduced or excluded.

4.5 Time Limits

Promotion validity and wagering periods are specified with each offer. Common expiry windows are 7–14 days for deposit bonuses and 24–72 hours for free spins. Unused bonuses or uncompleted wagering within the stated timeframe will be void and any associated winnings may be forfeited.

4.6 Recurring Promotions

EPT may run recurring promotions such as reload bonuses, tournaments and cashback offers. Terms, minimum deposits, eligible games and wagering requirements for recurring promotions are published on the Promotions page and apply to each offer individually.

4.7 Cashback Offers

Cashback promotions, where offered, are calculated on net losses over a defined period and credited according to the stated rules. Cashback may be paid as bonus funds subject to wagering or as withdrawable cash, depending on the promotion and the player’s VIP status. Maximum cashback amounts and payment schedules are set out in the promotional terms.

4.8 Reload Bonuses (list any available)

Reload bonuses and their terms are published in the Promotions area. Activation may require promo codes and minimum deposits. Wagering rates, maximum bonus amounts and eligible games are described for each reload offer.

4.9 Free Spins Bonuses

Free‑spin promotions indicate the game, spin value, number of spins, any caps on winnings, and applicable wagering conditions. Only the promoted game(s) commonly contribute 100% toward wagering requirements for free‑spin winnings.

4.10 General Bonus Terms and Conditions

All bonuses are subject to these Terms and any additional promotional terms. Unless expressly permitted, bonuses are limited to one per person, household, IP address or device. Maximum bet limits while wagering on bonus funds are enforced. Abuse, fraud, collusion or patterns intended to circumvent promotion rules may result in withheld winnings, bonus cancellation and account closure.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

Oxibet Casino operates a loyalty program with multiple tiers that offer progressively enhanced benefits. Rewards may include higher withdrawal limits, exclusive promotions, personalised support and improved cashback rates. Specific benefits by tier are set out in the loyalty program terms.

5.2 How to Qualify

Qualification for tiers is based on real‑money wagering, deposits or other activity metrics specified by Oxibet Casino. Higher tiers may be invitation‑only. Points accumulation rules and tier maintenance criteria are published in the loyalty program terms.

5.3 Loyalty Program Description

Members earn loyalty points for qualifying play. Points can be redeemed in accordance with the program rules for bonuses, free spins or other rewards. Points have no cash value until converted under the published conversion rates.

5.4 Loyalty Program Rules

Points may expire after periods of inactivity and are non‑transferable. Conversion rates and redemption options may vary by tier. Redeemed bonus funds are subject to wagering requirements; full details are available in the loyalty program terms.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

Oxibet Casino accepts a range of deposit methods as displayed in the cashier, which may include debit/credit cards, Interac e‑Transfer, e‑wallets and cryptocurrencies. Minimum deposit amounts and method limits are disclosed in the cashier. Deposits are generally credited instantly. Oxibet Casino does not normally charge deposit fees but third‑party or network fees may apply.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

Withdrawals are processed using available methods and may be returned to the original payment method where feasible. Minimum and maximum withdrawal limits, processing times and any fees are displayed in the cashier. E‑wallet and cryptocurrency withdrawals are typically fastest after approval; card and bank transfers may take several business days. Oxibet Casino may require KYC completion before processing withdrawals.

6.3 Currency, Geo‑availability, and Crypto

Oxibet Casino permits account currency selection where available; Canadian players are encouraged to select CAD to avoid foreign exchange conversion. Crypto deposits and withdrawals, when supported, are subject to on‑chain confirmation times and volatility risks. Availability of payment methods depends on country of residence and local restrictions.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

Bonus terms specify wagering requirements, eligible games and maximum bet limits while wagering. Exceeding maximum bet limits or playing excluded games during wagering may void bonus funds and associated winnings. Contribution percentages by game type are provided in the bonus terms.

7.2 Deposit Limits

Minimum deposit amounts are set per method and personal deposit limits may be applied. Players can set voluntary daily, weekly or monthly deposit limits via account settings. Oxibet Casino reserves the right to impose or adjust deposit limits to comply with regulatory or risk management requirements.

7.3 Withdrawal Limits

Standard withdrawal limits are published in the cashier and may vary by account status and VIP tier. Large wins may be paid in installments in accordance with published limits. KYC verification is required before significant withdrawals are processed.

7.4 Account Restrictions

Oxibet Casino may restrict, suspend or close accounts for reasons including suspected fraud, money‑laundering, bonus abuse, multiple account ownership, regulatory non‑compliance or breach of these Terms. When an account is restricted, Oxibet Casino will notify the player and may retain funds pending investigation in accordance with these Terms and applicable law.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

Oxibet Casino may provide native Android application packages and progressive web application (PWA) options. Availability, installation instructions and file sizes are communicated on the site where relevant. App distribution is subject to the policies of relevant app stores and marketplaces.

8.2 Mobile Browser Optimization

The website is optimised for mobile browsers and supports gameplay, account management and cashier functions via modern HTML5 technology. Performance and game availability on mobile may vary by device and connection.

8.3 User Experience and Speed on Mobile

Oxibet Casino designs its mobile interface for responsive performance. Load times and responsiveness depend on device specifications and network conditions. Oxibet Casino does not guarantee identical performance across all devices.

8.4 Process of registration on mobile

Registration on mobile follows the same process as desktop. Users must complete required fields, verify contact details and accept these Terms to activate the account. Mobile users may be asked to set optional deposit and play limits during registration.

8.5 Biometrics, Live Casino, and Ratings

Where available, biometric login features (such as fingerprint or Face ID) may be offered for convenience on supported devices. Live casino streams are accessible on mobile where provider support exists. App ratings and user feedback are collected through third‑party platforms and are outside Oxibet Casino’s direct control.

9. Security and Fair Play

9.1 SSL & Encryption Standards

Oxibet Casino protects data in transit using industry‑standard encryption protocols. Secure connections are used for login, registration and payment pages. Users should ensure they access the site via the correct domain and a secure connection.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

Randomness and fairness of games are dependent on the third‑party providers and their testing and certification. Providers typically engage independent testing laboratories to validate RNG behaviour and published RTP values. Oxibet Casino relies on provider certifications and will disclose audit information where available.

9.3 Customer Support (Channels, Response Time)

Support channels include 24/7 live chat (where offered) and email support at [email protected]. Response times vary by channel; live chat aims for rapid acknowledgement and email queries are typically answered within a reasonable business timeframe. Complex matters may require additional time for investigation.

9.4 Support Availability (Hours, Languages)

Support is offered in English and may be available in additional languages depending on operational coverage. Hours and language availability are published on the Support page. Emergency or escalated matters will be handled as promptly as practicable.

9.5 DDoS Protection and Firewalls

Oxibet Casino deploys standard infrastructure protections including firewalls and DDoS mitigation to maintain service availability and protect customer data. While mitigations reduce risk, Oxibet Casino does not guarantee uninterrupted service in all circumstances.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

Oxibet Casino provides responsible gambling tools including configurable deposit limits, loss limits, session limits, temporary time‑outs and self‑exclusion options. Self‑exclusions can be set for defined periods and will prevent further play for the selected duration. Requests for longer exclusions should be submitted to support at [email protected].

10.2 Session Reminders and Reality Checks

Players may enable session reminders or reality checks that provide information on time spent and wagering activity. These features are intended to help players manage play durations and make informed choices.

10.3 Links to Support Organizations

Oxibet Casino provides information and referrals to independent problem gambling support organisations relevant to the player’s country of residence. These resources are available in the Responsible Gambling section of the site.

10.4 Differences from Canada-specific standards

Oxibet Casino’s responsible gambling tools operate independently of any provincial self‑exclusion scheme. Canadian players should be aware that using Oxibet Casino’s internal self‑exclusion does not automatically apply to provincially regulated platforms and vice versa.

11. Advantages and Disadvantages

11.1 Pros

Oxibet Casino provides access to a broad range of games, CAD‑denominated accounts where offered, and multiple payment options including e‑wallets and crypto where available. Loyalty and promotional programs may offer additional value to regular players.

11.2 Cons

Oxibet Casino operates under an offshore licence which may provide different consumer protections than those available under provincial Canadian regulation. Withdrawal processing times and dispute resolution procedures may differ from locally regulated operators. Provincial self‑exclusion schemes may not apply to Oxibet Casino accounts.

12. General Casino Information

12.1 Year Founded

Oxibet Casino commenced operations in the early to mid‑2020s.

12.2 Operator/Parent Company

Oxibet Casino is operated by a privately held entity engaged in online gaming operations. Further corporate details are available on request in accordance with applicable disclosure obligations.

12.3 Supported Languages

The platform is offered in English and may include additional languages according to market demand. Canadian players can use the English interface for registration and play.

12.4 Accepted Countries

Oxibet Casino accepts players from jurisdictions where such acceptance is permitted by law and by the terms of its licence. Acceptance is determined at registration and by IP/geolocation checks.

12.5 Restricted Countries

Residents of jurisdictions that prohibit participation with foreign‑licensed gambling operators, or countries subject to international sanctions, are not permitted to register or play. The list of restricted countries is maintained in the Terms & Conditions and may be updated from time to time.

12.6 Short brand description

Oxibet Casino is an offshore online gaming brand offering a multi‑provider game lobby, CAD‑friendly options where available, and a range of payment methods including fiat and cryptocurrency. Services are provided under a Curaçao eGaming licence and are subject to the rules described in these Terms and Conditions.

Contact: [email protected]