Terms and conditions

These Terms and Conditions ("Terms") govern your use of the services and website operated by Oxibet Casino ("we", "us", "our"). By registering, depositing, wagering or otherwise using our services you agree to these Terms. You must be of legal gambling age in your jurisdiction to use our services.

These Terms include rules concerning accounts, deposits, withdrawals, bonuses, responsible gambling, dispute resolution, and limitations of liability. We may amend these Terms from time to time; changes become effective when published on the site. Continued use after publication constitutes acceptance of the amended Terms.

All intellectual property rights in the site and its content are retained by Oxibet Casino or its licensors. We make reasonable efforts to ensure accuracy of content and availability of services but do not guarantee uninterrupted access. Where permitted by applicable law, our liability is limited as set out in these Terms.

For enquiries and complaints please contact our support team at [email protected].

1. Legal Status

1.1 License Number

Oxibet Casino operates under a master e‑gaming sublicense issued for Curaçao‑based operations, commonly referenced as "Curaçao eGaming 8048/JAZ". This licence covers remote casino and sportsbook services offered to international players.

1.2 Issuing Authority

The licence is issued and supervised under the Curaçao eGaming framework operating under the Government of Curaçao. The licence holder and associated compliance functions are responsible for maintaining applicable regulatory standards for offshore operations.

1.3 Jurisdiction

Oxibet Casino provides its services under the legal and regulatory framework associated with the Curaçao licence. Access to services is cross‑border and subject to local laws and any applicable restrictions in the user’s jurisdiction.

1.4 Allowed to Operate in Canada

Oxibet Casino accepts players from Canada where local law permits engagement with offshore operators. Canadian users should ensure they are permitted to access and use offshore gaming services under local provincial rules.

2. Registration and Login Process

2.1 Step-by-Step Process

To register with Oxibet Casino, visit the site and select "Register". Complete the registration form with a valid email, password, preferred currency (select CAD if desired), full name and date of birth. Confirm acceptance of these Terms and that you meet the minimum age requirement. Verify your account via the confirmation email or SMS code provided. After verification you may log in, set responsible gambling controls and make your first deposit to begin play.

2.2 Is KYC/ID Verification Required

Oxibet Casino performs Know Your Customer (KYC) checks. Verification documents may include a government‑issued photo ID, proof of address (for example a utility bill or bank statement), and proof of payment method. Verification is required before substantial withdrawals and where required by anti‑money laundering rules.

2.3 Time to Activate Account

Account creation and basic verification are typically immediate following completion of the registration steps and email or SMS confirmation. Full KYC review for withdrawals may take several hours up to 24 hours depending on document quality and support workload.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

Registrants must be at least 18 years old or meet the higher gambling age in their jurisdiction. Only one account per person, household, IP address or device is permitted. Oxibet Casino may refuse registration to residents of countries restricted under these Terms or under the Curaçao licence. You must declare your true country of residence when registering.

3. Games and Software Providers

3.1 Top Games

Oxibet Casino offers a variety of slots, table games and live dealer titles commonly provided to international audiences. Featured examples include widely known slot and live game formats. Actual game availability may change over time and by region.

3.2 Software Providers

Oxibet Casino aggregates content from multiple third‑party providers. Providers used are selected under commercial agreements and typically include established studios whose games are subject to independent testing and certification.

3.3 Total Game Count

The number of games offered by Oxibet Casino varies as providers add or remove titles. The catalogue is regularly updated and may comprise a broad mix of slots, jackpots, RNG table games, live dealer tables and specialty games.

3.4 Game Categories

Game categories include online slots, Megaways and feature‑buy slots, progressive and fixed jackpots, RNG blackjack and roulette, live dealer games, video poker and instant‑win games such as keno and scratch cards.

3.5 Provider Licensing & Provably Fair

Oxibet Casino relies on RNG engines and game software supplied by third parties. Where applicable, providers maintain certifications from recognised test houses to verify RNG integrity and published RTP values. Oxibet Casino does not represent that games employ blockchain "provably fair" algorithms unless explicitly stated for a particular game.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

Promotional offers, including any welcome bonus, are provided at Oxibet Casino’s discretion and subject to eligibility and these Terms. Example promotional structures may include matched deposit bonuses and free spins. Exact bonus amounts and structures are specified on the promotions page and within the applicable bonus terms.

4.2 Welcome offers specific to Canada

Offers targeted to Canadian players may be denominated in CAD and adapted to local payment methods. Availability of country‑specific promotions is stated in their respective terms and may vary by time and user eligibility.

4.3 Process of activation for Welcome Bonus

To claim a welcome or other bonus, follow the activation instructions in the promotion. Activation may require selecting CAD as the account currency, entering a promo code in the cashier, and making a qualifying deposit that meets the stated minimum. Bonuses are credited as described in the promotion details.

4.4 Wagering Requirements

Wagering requirements apply to bonus funds and are specified in each promotion. Contribution rates differ by game type; slots commonly contribute at a higher rate than table or live games. Free‑spin winnings may carry separate rollover requirements.

4.5 Time Limits

Bonuses and free spins are subject to expiry periods stated in the promotion. Wagering and bonus usage must be completed within the stated timeframe. Failure to meet time limits may result in forfeiture of bonus funds and related winnings.

4.6 Recurring Promotions

Oxibet Casino may run recurring promotions such as reload bonuses, tournaments and cashbacks. Availability and terms of recurring promotions are posted on the site and are subject to change at Oxibet Casino’s discretion.

4.7 Cashback Offers

Cashback offers, if provided, are described with explicit calculation methods, qualifying periods, maximum credit amounts and any wagering requirements. Cashback may be credited as bonus funds or cash depending on the promotion and your account status.

4.8 Reload Bonuses (list any available)

Reload bonuses are discretionary promotions. Terms for any reload bonus, including minimum deposit, maximum bonus, contributing games and wagering conditions, will be specified at the time of the promotion.

4.9 Free Spins Bonuses

Free spin promotions specify the game, spin value, distribution schedule and any maximum cashout or wagering requirements. Only the designated game typically contributes to wagering requirements for free spins.

4.10 General Bonus Terms and Conditions

Bonus eligibility is limited to one per person, household, IP or payment account unless otherwise stated. Oxibet Casino may impose maximum bet limits while bonus funds are active. Bonus abuse, collusion or circumvention of wagering requirements may result in forfeiture of bonuses and closure of accounts. Full bonus terms are available on the promotions page and form part of these Terms.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

Oxibet Casino may operate a tiered loyalty or VIP programme offering benefits such as expedited withdrawals, personalized offers and higher limits. Specific tiers and rewards are defined in programme terms and may change at Oxibet Casino’s discretion.

5.2 How to Qualify

Qualification for tiers is typically based on wagering or deposit activity over a defined period. Some higher tiers may be available by invitation only. Exact qualification criteria are specified within the loyalty programme rules.

5.3 Loyalty Program Description

Loyalty points, where offered, accrue according to wagering activity and can be exchanged for benefits as outlined in the programme. Points have no cash value until converted under the programme rules.

5.4 Loyalty Program Rules

Loyalty points may expire after periods of inactivity. Points and rewards are non‑transferable. Conversion rates, expiry and any wagering applicable to converted rewards are set out in the loyalty programme terms.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

Oxibet Casino accepts a range of payment methods as displayed in the cashier, which may include cards, local bank transfer options, e‑wallets and cryptocurrencies. Minimum and maximum deposit amounts depend on the method selected. Deposits are generally processed instantly. Oxibet Casino does not ordinarily charge deposit fees but third‑party fees may apply.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

Withdrawal options vary by region and account status. Minimum and maximum withdrawal amounts, processing times and any fees are displayed in the cashier. E‑wallet and crypto withdrawals are normally faster once approved; card and bank transfers may take several business days. Oxibet Casino may cover processing costs but reserves the right to pass on third‑party charges where applicable.

6.3 Currency, Geo-availability, and Crypto

Accounts may be opened in a selection of currencies including CAD where available. Crypto deposits and withdrawals may be permitted and are subject to the same verification controls as fiat transactions. Geographic availability of payment methods depends on the user’s country of residence and may change.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

Bonus wagering requirements, maximum bet limits while bonus funds are active, and game contribution rates are specified in individual promotion terms. Breach of bonus rules may result in voiding of bonus funds and related winnings.

7.2 Deposit Limits

Oxibet Casino sets minimum deposit requirements and may impose maximum deposit limits. Players can set personal deposit limits via the account area. Oxibet Casino reserves the right to impose temporary or permanent deposit limits for compliance or risk management.

7.3 Withdrawal Limits

Oxibet Casino applies standard withdrawal limits which may vary by VIP status. Large wins may be subject to staged payments in accordance with these limits. KYC verification must be completed prior to processing significant withdrawals.

7.4 Account Restrictions

Oxibet Casino may restrict, suspend or close accounts where there is reasonable suspicion of fraud, money laundering, bonus abuse, multiple account ownership, use of prohibited payment methods, chargebacks, collusion or other breaches of these Terms. Any balances will be handled in accordance with these Terms and applicable law.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

Oxibet Casino provides mobile‑compatible services via responsive web design. Where a native Android application or installable Progressive Web App is offered, availability and download instructions are provided on the site. Users must install apps only from official sources as indicated by Oxibet Casino.

8.2 Mobile Browser Optimization

The site is optimised for modern mobile browsers and provides access to games, account management and cashier functions without requiring a native app. Features and performance may vary by device and browser version.

8.3 User Experience and Speed on Mobile

Oxibet Casino uses contemporary web technologies for fast loading and smooth navigation on mobile devices. Network speed and device capabilities will affect performance.

8.4 Process of registration on mobile

Mobile registration follows the same steps as desktop registration. Users must provide accurate personal information, select a currency and verify their account via email or SMS before accessing full account features.

8.5 Biometrics, Live Casino, and Ratings

Where supported by a native app and the user’s device, biometric authentication (such as fingerprint or Face ID) may be available for login. Live casino streams are accessible on compatible mobile devices. App store ratings, where applicable, are governed by those platforms and do not form part of these Terms.

9. Security and Fair Play

9.1 SSL & Encryption Standards

Oxibet Casino protects data in transit using industry standard encryption protocols. You should take reasonable steps to protect your account credentials and not disclose them to third parties.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

Games are supplied and certified by third‑party providers who employ independent testing to verify RNG performance and RTP values. Oxibet Casino relies on provider certifications and may publish test information where available.

9.3 Customer Support (Channels, Response Time)

Customer support is available via live chat and email. Typical response targets are stated on the support page. For enquiries, including complaints, contact support at [email protected]. Please include account details and a clear description of your issue.

9.4 Support Availability (Hours, Languages)

Oxibet Casino aims to provide support in English around the clock. Additional languages may be available depending on operational capacity. Response times vary by channel and demand.

9.5 DDoS Protection and Firewalls

Oxibet Casino employs security measures such as firewalls and DDoS mitigation through its hosting and infrastructure partners to maintain service availability and protect transactions.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

Oxibet Casino provides tools to promote responsible gambling, including adjustable deposit limits, loss limits, mandatory or voluntary time‑outs and self‑exclusion options. Users may configure these tools in their account settings or request assistance from support.

10.2 Session Reminders and Reality Checks

Session reminders or reality checks may be available to inform users of elapsed play time and activity. Users are encouraged to make use of these features to manage play behaviour.

10.3 Links to Support Organizations

Oxibet Casino provides information and references to independent support organisations for problem gambling in the responsible gambling section of the site. Users seeking help are encouraged to contact those organisations and local health services.

10.4 Differences from Canada-specific standards

Oxibet Casino’s responsible gambling tools are internal and do not integrate with provincial self‑exclusion schemes unless explicitly stated. Canadian users should be aware that provincial regulators may offer additional resources and schemes that operate independently of Oxibet Casino.

11. Advantages and Disadvantages

11.1 Pros

Oxibet Casino offers a broad selection of games, multi‑currency accounts including CAD where available, and a variety of payment options. The platform provides promotional programmes and loyalty features subject to the Terms.

11.2 Cons

Oxibet Casino is licensed under Curaçao jurisdiction; protections and dispute resolution processes differ from those under Canadian provincial regulators. Processing times for certain withdrawal methods can vary. Provincial self‑exclusion schemes may not be supported.

12. General Casino Information

12.1 Year Founded

Oxibet Casino is a relatively recent entrant into the online gaming market. Specific founding information is available through official company disclosures where published.

12.2 Operator/Parent Company

Oxibet Casino operates under the operational structure and license arrangements described in the Legal Status section. Details concerning corporate entities and licence relationships are maintained in regulatory filings and may be disclosed to regulators or as required by law.

12.3 Supported Languages

The site is primarily available in English. Additional languages may be offered depending on market focus. French or other languages may be available in part or in full on a case‑by‑case basis.

12.4 Accepted Countries

Oxibet Casino accepts registrations from jurisdictions where offshore gaming is permitted under applicable law and not expressly restricted by these Terms. Acceptance is subject to confirmation of residence during registration and may be further checked using IP or payment data.

12.5 Restricted Countries

Oxibet Casino prohibits accounts from countries and territories specified in the restricted jurisdictions list in these Terms and the site’s help pages. This typically includes jurisdictions where the offer of remote gambling by offshore operators is prohibited or restricted by sanction or local law.

12.6 Short brand description

Oxibet Casino provides an online gaming platform offering a multi‑provider game library, support for common payment methods and promotional programmes. Services are offered subject to these Terms and the regulatory regime described in the Legal Status section.

These Terms constitute the entire agreement between you and Oxibet Casino regarding your use of the services. If you have any questions or if you need further assistance, contact support at [email protected].